How to Add Child Details on ICEGATE Portal 2025 – Step-by-Step Guide

How to Add Child Details on ICEGATE Portal 2025 is one of the most searched queries for businesses, customs brokers, and CHA firms. The ICEGATE Portal allows parent users (master accounts) to create child user accounts for employees, customs brokers, or authorized representatives. This ensures secure delegation of customs work without sharing the parent login credentials.

In this article, you’ll find the complete step-by-step guide for child user registration on ICEGATE Portal 2025, including approval steps by the parent user. This guide explains step-by-step how to add child details on ICEGATE Portal 2025 and ensure smooth child user registration.

Why Add Child Details on ICEGATE Portal 2025?

Adding child details on ICEGATE is important for:

1. Delegating customs documentation to employees and brokers.
2. Secure access control with parent approval.
3. Role-based permissions for different responsibilities.
4. Distributing workload across teams.
5. Compliance for CHA Firms – mandatory for F Card and G Card holders.

Pre-Requisites for Child User Registration on ICEGATE

Before you begin child user registration on ICEGATE, ensure:

• Only parent users (master accounts) can add child users.
• PAN (linked with Aadhaar)
• Aadhaar integrated with DigiLocker
• Valid Digital Signature Certificate (DSC)
• Self-attested Authorization Letter on company letterhead
• Active mobile number and email ID

Note: A Reference ID is generated during the process and is valid for 15 days only.

Before adding child details, you may also need to check the official customs exchange rates. Read our detailed guide on How to Check Exchange Rate on ICEGATE Portal 2025

Step-by-Step Guide: How to Add Child Details on ICEGATE Portal 2025

Step 1 – Parent User Login

• Visit the ICEGATE Portal.
• Select ICEGATE User type.
• Log in with your registered ID and password.

Step 2 – Access Profile Section

• Go to Profile Status → Child Detail Tab → Add New Child User.

Step 3 – Enter Child User Details

Fill in the following details:

• Full Name (as per PAN)
• Mobile Number
• Email Address

Click Create Child User → A Reference ID (valid for 15 days) will be sent via email to both parent and child users.

This is a crucial step in how to add child details on ICEGATE Portal 2025 because the Reference ID allows the child to continue registration.

Step 4 – Child User Registration on ICEGATE Portal

The child user must complete their own registration. The child must complete the child user registration on ICEGATE Portal 2025 by submitting details and uploading documents.

1.Go to ICEGATE login page → click Register Now.

2. Select Continue Using Reference ID → enter ID → click Proceed.

3. Verify mobile number and email ID using OTP.

4. Fill the Role Registration Form and upload documents.

5. Use Save as Draft if not ready to submit (drafts get a unique Reference Number).

6. Once complete, click Submit.

Step 5 – Parent User Approval

• Parent user logs in again.
• Navigate to Profile Status → Child Detail → Approval Requests.
• Review the child user’s application → click Approve or Reject.

On approval, the child user receives a login ID and default password via email to access the ICEGATE dashboard.

Use Cases of Adding Child Details on ICEGATE Portal 2025

Adding child details is not just a formality — it directly impacts how businesses and customs brokers manage their day-to-day work. Here are some practical scenarios where child user registration on ICEGATE Portal 2025 becomes essential:

• CHA Firms – They are required to authorize their F-Card and G-Card holders through child user registration on ICEGATE Portal 2025 so that these employees can operate independently.
• Export Companies – Instead of one parent login handling every customs activity, managers can delegate specific tasks such as shipping bill uploads and invoice filing to child users.
• Customs Brokers – Knowing how to add child details on ICEGATE Portal 2025 allows brokers to grant secure access to junior staff while keeping the power to approve or reject requests.
• Large Corporates – With multiple branches handling imports and exports, parent users can add several child accounts for smooth coordination across locations.

These real-life use cases show why every organization working with customs should know how to give access to someone on ICEGATE Portal 2025.

Common Issues While Adding Child Details on ICEGATE Portal 2025

Even after following the correct process, some users may face difficulties during child user registration on ICEGATE Portal 2025. Here are the most common problems and solutions:

1. Reference ID Expired
   • The Reference ID is valid for only 15 days.
   • If expired, the parent user must generate a new Reference ID and share it with the child user.
2. Digital Signature Certificate (DSC) Not Detected
   • Ensure the DSC token is properly inserted.
   • Install the latest drivers and use updated browsers (Chrome/Edge).
3. OTP Not Received
   • Check if the mobile number/email is active and correct.
   • Look in spam/junk folders for the OTP email.
   • If still not received, update contact details in the parent profile.
4. PAN-Aadhaar Mismatch
   • ICEGATE validates details with government databases.
   • If PAN and Aadhaar are not linked or mismatched, the child user must correct it at the Income Tax portal before retrying.
5. Document Upload Failed
   • Upload only in PDF format and ensure file size is within the limit specified.
   • Rename files without special characters.

Pro Tip: Always clear browser cache and use the latest browser version for a smooth ICEGATE experience.

Benefits of Adding Child Users on ICEGATE Portal 2025

• Secure Delegation – Controlled access with parent approval.
• Time-Saving – Multiple users can work simultaneously.
• Role-Based Access – Assign responsibilities effectively.
• Business Continuity – No dependence on one person.
• Compliance Ready – Especially required for CHA firms.
• The biggest advantage of knowing how to add child details on ICEGATE Portal 2025 is that businesses can delegate work securely and save time.

FAQs – Child User Registration on ICEGATE Portal 2025

Conclusion

Knowing how to add child details on ICEGATE Portal 2025 is essential for businesses that want to securely give access to employees, brokers, or authorized representatives. By following the correct registration and approval process, companies can save time, ensure compliance, and maintain data security. By following this guide on how to add child details on ICEGATE Portal 2025, businesses can ensure compliance and efficient customs operations.

Pro Tip: Always verify PAN, Aadhaar, and DSC validity before starting the child registration process.

Disclaimer

The information provided in this article, “How to Add Child Details on ICEGATE Portal 2025,” is for educational and informational purposes only. While every effort has been made to ensure accuracy, procedures and requirements on the ICEGATE Portal are subject to change by the Central Board of Indirect Taxes and Customs (CBIC). Readers are advised to always refer to the official ICEGATE Portal or consult authorized customs officials for the most updated guidelines.